The Customer Service Core Values Worksheet™

Design and align you and your team members' compasses in your organization

The Customer Service Core Values Worksheet™ Does 3 Things:

The Customer Service Inbox Zero Method™
  • 1. Making things simple
    Having team members that have different perspectives and opinions are great! But sometimes it can be a little frustrating especially when they're not aligned.
  • 2. One Direction
    Understanding your team members and your values is crucial. The Core Values™ guides you to align them so you and your team members can row in unison to achieve a common goal.
  • 3. Correct the process, not the person
    "If you can't describe what you are doing as a process, you don't know what you're doing." - W. Edwards Deming.

In this PDF and Training, I will show you a simple yet underestimated mechanism that enables you and your team members to align your core values. This mechanism steers you and your team members to reach a common goal - towards 5 customer service quality.  

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